ASQ CSSGB question of the day · 14 November 2026

Today's ASQ CSSGB practice question

Measure Phase

A hospital lab's work instruction says a technician checks each blood specimen for hemolysis on receipt; a hemolyzed specimen is rejected and a redraw is requested from the ward. The team's draft process map shows one straight path: receive, verify label, centrifuge, analyze, report. During a gemba walk the team saw two specimens rejected for hemolysis. How should the map be corrected?

Add a decision diamond for the check, with an accept exit and a reject exitAdd a process box for the hemolysis check with one output line to the next stepAdd a delay symbol ahead of centrifuging to show specimens held for collectionAdd a boundary note that the redraw is a separate process outside this map

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