Free ASQ CSSGB flashcards

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Flashcard · Overview: Six Sigma and the Organization

How many scored questions does Overview: Six Sigma and the Organization carry?

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How many scored questions does Overview: Six Sigma and the Organization carry?
11 of the 100 scored questions.ASQ CSSGB Body of Knowledge 2022: section question counts
What does DMAIC stand for?
Define, measure, analyze, improve, control: the road map for improving a process that already exists.Course lesson gg-m1: why organizations run Six Sigma, and where it came from
What does Y = f(X) mean in a project?
The output the customer feels (Y) depends on a few process inputs (the Xs); the project hunts for the vital Xs.Course lesson gg-m1: why organizations run Six Sigma, and where it came from
Champion versus process owner?
The champion backs the project and clears roadblocks; the process owner runs the process and keeps the gains afterward.Course lesson gg-m1: why organizations run Six Sigma, and where it came from
Green Belt role in one line?
Leads smaller projects or supports a Black Belt part time while keeping a regular job.Course lesson gg-m1: why organizations run Six Sigma, and where it came from
Yearly saving from a lower defect rate?
Volume x (old rate - new rate) x unit cost, using the same unit cost both times.Course lesson gg-m1: why organizations run Six Sigma, and where it came from
Leading versus lagging indicator?
A leading indicator moves first and predicts the result; a lagging one reports the result after the fact.Course lesson gg-m1: linking a project to goals, KPIs and scorecards
The four views of a balanced scorecard?
Financial, customer, internal process, and learning and growth.Course lesson gg-m1: linking a project to goals, KPIs and scorecards
Takt time formula?
Available working time / customer demand in the same period. Take breaks out of the time.Course lesson gg-m1: lean ideas: constraints, flow, pull, takt and gemba
What does a step slower than takt tell you?
It is a constraint: it caps output and builds a queue in front of it.Course lesson gg-m1: lean ideas: constraints, flow, pull, takt and gemba
Theory of constraints focusing steps?
Identify the constraint, exploit it, subordinate everything else to it, elevate it, then repeat.Course lesson gg-m1: lean ideas: constraints, flow, pull, takt and gemba
Push versus pull?
Push makes to a forecast; pull starts work only when the next step or customer signals a need.Course lesson gg-m1: lean ideas: constraints, flow, pull, takt and gemba